Privacy Policy

Mavera GGZ processes personal data that you provide to us yourself (such as your name, date of birth, contact details and health information) and data that we record as part of your care (such as diagnoses, treatment plans and session notes). We only process data that is necessary for the provision of care.

We process your personal data for the following purposes: providing mental health care, managing the treatment relationship, administrative handling (including billing to your health insurer), complying with our legal obligations (such as the retention obligation for medical records) and quality improvement of our care.

We only share your data with third parties when this is necessary for your care or required by law. This may include your GP, other care providers involved in your treatment and your health insurer (for billing purposes). We never sell your data to third parties. We work with a number of data processors (such as our electronic health record provider) with whom we have concluded data processing agreements.

Under the GDPR (AVG) you have the right to access your personal data, to have incorrect data corrected, to have your data deleted (in certain circumstances), to restrict the processing of your data, to data portability and to object to processing. To exercise your rights, please contact us by email at info@maveraggz.nl.

We take appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access. Medical records are retained for at least 20 years in accordance with the WGBO (Medical Treatment Contracts Act). If you have any questions about this privacy policy or the processing of your data, please contact us at info@maveraggz.nl.